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How sportbet Handles Your Personal Data

At sportbet, we are clear about what data we collect from your account, why we collect it, and how long we keep it.

Data collected with your consentUPI & Paytm account details protectedRight to access your data anytimeNo data sold to third partiesRequests handled within 30 days
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sportbet How sportbet Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your data is stored, want to correct inaccurate details, or need to request deletion of your account data, our privacy team is available around the…

Email Privacy Team Send a written request to our dedicated privacy address. Include your registered mobile number and the nature of your request so we can locate your account records without delay.
Live Chat Support Start a chat session from any page on sportbet. Our support agents can raise a formal data query on your behalf and give you a reference number to track progress.
In-Account Help Centre Log in, head to the Help Centre under your account settings, and submit a privacy request directly. Requests filed here are timestamped automatically for our 30-day response window.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security measures to every account on sportbet, from encrypted storage of your payment details to session-token expiry after inactivity.

Data Encryption

Your UPI identifiers, Paytm mobile number and PhonePe reference are stored using AES-256 encryption at rest. Data in transit between your device and our servers is protected by TLS 1.3, so your payment details are never exposed in plain text during a deposit or withdrawal.

Cookie Policy

We use strictly necessary cookies to keep your session active and functional cookies to remember your preferred language and currency. Analytics cookies, which count page visits and measure load times, are only set after you accept them via the cookie banner shown on your first visit.

Account Security

Every login is verified against the device fingerprint and IP region on record. If we detect a login attempt from an unfamiliar device or location, we send a one-time passcode to your registered mobile number before granting access to your account or wallet.

Data Retention

We keep your account records for the minimum period required by Indian financial regulations. Once that period expires, transaction logs are anonymised and personal identifiers are permanently deleted from our active databases within 60 days of the retention window closing.

Third-Party Sharing

We share your data only with payment processors such as UPI network gateways and Paytm's verification service, solely to complete your transaction. We do not sell, rent or trade your personal details to marketers, data brokers or any other commercial third parties.

Your Rights and Requests

You have the right to access a copy of your stored data, correct inaccurate records, and request erasure of your account data where no legal retention obligation applies. Submit requests through the in-account Help Centre or email our privacy team; we respond within 30 days.

Frequently Asked Questions About Your Privacy

Here are the questions our account holders in India ask most often about how their personal data is collected, used, secured and deleted. If your question is not answered here, reach our privacy team via live chat or email.

We collect your name, email address, mobile number, date of birth and payment identifiers — including your UPI handle or Paytm-registered number — to verify your identity and process transactions. We do not collect data beyond what is needed for these purposes.

We share your data only with payment processors — such as UPI network gateways and Paytm's verification service — strictly to complete your deposits and withdrawals. No personal data is sold, rented or passed to advertisers or data brokers under any circumstance.

Log in, go to the Help Centre under your account settings, and submit a data-access request. Alternatively, email our privacy team with your registered mobile number. We will deliver your data summary within 30 calendar days of receiving the request.

Yes. You can request deletion of your account data at any time. Where no legal retention obligation applies, we will erase your personal identifiers within 60 days. Records that must be held under Indian financial regulations will be anonymised once the retention period ends.

We use strictly necessary cookies to keep your login session active and functional cookies to remember your preferences. Analytics cookies — which measure page performance — are only placed after you give consent through the cookie banner on your first visit to the site.

Transaction records are retained for the minimum period required under applicable Indian financial regulations. After that window closes, personal identifiers linked to those records are permanently deleted from our active databases within 60 days.

Contact our privacy team immediately via live chat or email. We will initiate an account security review, reset your session tokens and, if needed, suspend access to the account while the matter is investigated. We aim to acknowledge security reports within 24 hours.

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